Introduction

This Cookie Policy explains how Hoult Homes ("we", "us" or "our") uses cookies and similar technologies when you visit our website.

Cookies help our website function correctly, improve your browsing experience and, where you have given your consent, help us understand how our website is used, improve our services and measure the effectiveness of our marketing.

This Cookie Policy should be read alongside our Privacy Notice, which explains how we collect, use, store and protect your personal information.

What are cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

Some cookies are essential for a website to operate, while others help website owners improve performance, remember your preferences or provide relevant content and advertising.

Cookies do not usually identify you directly, but they may be linked to information that can identify you when combined with other information.

What are similar technologies?

In addition to cookies, our website may use similar technologies, including pixels, tags, scripts and local storage.

These technologies perform similar functions to cookies by helping us understand how our website is used, improve functionality and measure the effectiveness of our marketing activities.

For simplicity, we refer to all of these technologies as "cookies" throughout this Policy.

Our legal basis for using cookies

Strictly Necessary Cookies are used because they are essential for the operation, security and functionality of our website.

We will only use Optional Cookies - including analytics, functionality and marketing cookies - where you have given your consent through our cookie banner.

You may withdraw or change your consent at any time by selecting Cookie Settings on our website.

How we use cookies

We use cookies to:

• operate our website safely and securely;
• remember your preferences and cookie choices;
• provide secure access to our Client Portal;
• improve website performance and functionality;
• understand how visitors use our website;
• improve our services and user experience;
• measure the effectiveness of our marketing campaigns; and
• display relevant property-related content and advertising where you have consented.

Types of cookies we use

Strictly Necessary Cookies

These cookies are essential for our website to function correctly.

They enable core functionality including:

• website security;
• page navigation;
• remembering your cookie preferences;
• secure access to our Client Portal;
• fraud prevention; and
• network management.

Because these cookies are essential, they do not require your consent and cannot be disabled through our website.

Performance and Analytics Cookies

With your consent, we use analytics cookies to better understand how visitors use our website.

These cookies help us understand:

• which pages are most popular;
• how visitors navigate our website;
• how long visitors spend on pages;
• whether visitors encounter technical issues; and
• how we can improve our website.

We currently use Google Analytics for this purpose.

Where possible, information collected through analytics cookies is aggregated or pseudonymised.

Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced features.

These may include remembering:

• your cookie preferences;
• website settings;
• information entered into forms;
• Client Portal preferences; and
• other accessibility or personalisation settings.

Marketing Cookies

With your consent, marketing cookies help us understand the effectiveness of our advertising and provide more relevant property-related content.

These cookies may help us:

• measure advertising performance;
• understand which marketing channels generate enquiries;
• improve our marketing campaigns; and
• display relevant Hoult Homes advertising across other websites and social media platforms.

Third-party cookies

Some areas of our website rely on trusted third-party providers.

Where you interact with these services, they may place cookies on your device.

Examples include:

Provider	Purpose
Google Analytics	Website analytics
Google Maps	Interactive maps
YouTube	Embedded video content
Meta (Facebook & Instagram)	Advertising and social media
Pinterest	Marketing
Rightmove	Property listings
Zoopla	Property listings
OnTheMarket	Property listings

These providers are responsible for the cookies they set and for how they use the information they collect.

Their privacy and cookie policies can be found on their own websites.

As our website evolves, we may introduce or remove third-party services. Our cookie consent platform will always display the most up-to-date information about cookies currently in use.

Embedded content

Some pages on our website may include embedded content, such as maps, videos or property listings provided by third parties.

Viewing or interacting with embedded content may allow those providers to place cookies on your device in accordance with your cookie preferences and their own privacy policies.

How long cookies remain on your device

Cookies may be either:

Session Cookies

These are deleted automatically when you close your browser.

Persistent Cookies

These remain on your device until they expire or are deleted manually through your browser settings.

The length of time a cookie remains on your device depends on its purpose.

Managing your cookie preferences

When you first visit our website, you will be asked whether you wish to accept Optional Cookies.

You may choose to:

• Accept All Cookies;
• Reject Optional Cookies; or
• Customise your Cookie Preferences.

You can change your preferences at any time by selecting Cookie Settings on our website.

Rejecting Optional Cookies will not prevent you from using our website, although some features and embedded content may not function as intended.

Most web browsers also allow you to block or delete cookies through your browser settings. Please note that doing so may affect the functionality of certain parts of our website.

International transfers

Some of our third-party providers may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable UK data protection legislation.

Records of consent

Where you provide or withdraw your consent to Optional Cookies, we may retain a record of your preferences in order to demonstrate compliance with our legal obligations.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation, guidance, technology or the way our website operates.

The latest version will always be published on this page together with the updated version number and "Last Updated" date.

We recommend reviewing this Policy periodically.

Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact:

Hoult Homes
Email: hello@houlthomes.co.uk
Telephone: 01524 928250
Website: www.houlthomes.co.uk

Further information

For more information about how we collect, use and protect your personal information, please read our Privacy Notice.

You can also find further information about cookies and your rights on the website of the Information Commissioner's Office (ICO).